- 1 24 Hour Fitness Membership Cancellation Policy
- 2 How do I cancel my 24 Hour Fitness Membership?
- 3 How to cancel 24 Hour Fitness Membership Online
- 4 How to cancel 24 Hour Fitness Membership Over the Phone
24 Hour Fitness is one of the largest fitness chains in the United States. They are running 420 clubs in only 13 U.S. states with four million customers. 24 Hour Fitness Centers are located mainly in Washington, Oregon, Nevada, California, Colorado, Texas, Florida, Virginia, New Jersey, New York, and Hawaii locations.
If you want to cancel 24 Hour Fitness Membership for any reason, you need to know How to Cancel 24 Hour Fitness Membership, Below is all the information you need to know to cancel your membership.
24 Hour Fitness Membership Cancellation Policy
To cancel a membership at 24 Hour Fitness you must fill out a cancellation form and turn it in to the front desk. The member services representative will then process the request.
Once the request is processed, a refund check for any remaining days left on your current month’s dues will be issued. If the cancellation form is not turned in before midnight on the cancellation date, 24 Hour Fitness reserves the right to keep all dues paid up until that point. To avoid this, make sure to mail or submit your cancellation form by midnight on your last day of membership .
For example if you joined on September 23rd and want to end your membership effective October 22nd you would need to submit your cancellation form before midnight on October 21st (or the last day of September).
If you would like to cancel your membership and want a refund then:
1. Fill out the cancellation form at the front desk;
2. Mail or submit it before midnight on your last day of dues; and
3. Wait for a refund check (instructions below). If you don’t do any of these things, 24 Hour Fitness will keep all dues paid up until that point.
To receive a refund, members must provide their original payment card used when they joined as well as their driver’s license or picture ID. The refunds are issued by check within two weeks after receiving the request. Allow 4-6 weeks for delivery via US mail if given an address outside Canada or the U.S.
If you paid by check, only cash will be refunded if the cancellation form is submitted after midnight on the last day of dues.
Please note that refunds are not given for days already used during the current month or any partial months remaining in your membership. For example, if you want to end your membership effective January 30th and it is currently February 15th, you would forfeit all dues paid through January (as well as February).
Cancellation requests can be made at any 24 Hour Fitness location inside Canada or in the United States. Members who live in an apartment complex must submit their request at their specific location . You cannot cancel online or by telephone . You can cancel online here: https://www.24hourfitness.com/membership/cancellation
You cannot cancel your membership by email or by phone calls . You must go to the front desk, fill out a cancellation form and submit it before midnight on your last day of dues (the form is located at the front desk) .
If you are joining, make sure you read this contract before signing .
-Members who live in apartment complexes must submit their cancellation form at their specific location (where they pay for their membership). If members want to cancel their memberships and move out of the apartment complex then they must do it 30 days before they actually move out to avoid any additional costs .
-Memberships can be canceled by mail, in person or online. All refunds are issued within two weeks; however, if mailed you will need to wait 4-6 weeks for the refund check to arrive (via US Mail, only cash is given when you submit your cancellation form after midnight on the last day of dues) .
How do I cancel my 24 Hour Fitness Membership?
Follow these simple and easy-to-follow steps to cancel 24 Hour Fitness membership.
When you sign up for 24 Hour Fitness, you get a membership agreement, study this membership agreement carefully, and it gives complete information of the 24 Hour Fitness cancellation policy.
To cancel the membership within 3 to 5 days of initial purchase
If you wish to cancel your membership within the first three days (5 days for California and Hawaii), i.e., cooling-off period, you only need to report 24 Hour Fitness within three days; in this case, You will get a full refund.
Study their membership agreement for more information about the cooling-off period.
If more than three days have passed since your membership, the membership cancellation process depends on which membership you have taken.
24 Hour Fitness Basic/Monthly payment membership Cancellation
If you have a Basic 24 Hour Fitness monthly (No Contract) membership, you can cancel that membership by giving a 24 Hour Fitness cancellation notice. You can provide this notice in person or by phone.
The cancellation notice must be given in writing.
Upon receipt of your cancellation request, your next monthly payment will be terminated, and your last month’s prepaid balance will have to be paid.
Usually, the best option is to reach out to the club in person and request in writing to cancel the 24 Hour Fitness membership. Because even if you have any confusion, you will get the answer, and you will be assured that your membership has been cancelled,
Reach out to the 24 Hour Fitness Club and talk to their support staff or club manager; they will make further arrangements for you.
How to cancel 24 Hour Fitness Commitment Monthly Payment membership
Where you have a 24 Hour Fitness monthly commitment payment membership, you will not be able to cancel the membership during the commitment period, except you can cancel your membership with notable exceptions such as disability, death, transfer or Military deployment.
24 Hour Fitness After the menstrual commitment period, You can cancel your membership in person or over the phone.
After this application, your future payments will be terminated, and further cancellation processes will continue.
Important – Read the 24 Hour Fitness membership agreement in-depth for full details of your 24 Hour Fitness membership cancellation rights.
How to cancel 24 Hour Fitness Membership Online
To cancel 24 Hour Fitness Membership online visit To cancel online, go https://www.24hourfitness.com/exercise/Cancel-Service
and follow the simple steps
How to cancel 24 Hour Fitness Membership Over the Phone
To cancel 24 Hour Fitness Membership over the phone call 866-308-8179 and ask them to cancel membership
- Call 24 Hour Fitness customer service number 866-308-8179
- Ask to speak with customer service executive
- Confirm your account information
- Request to contract cancellation
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