Pure Barre Membership Cancellation Policy Step by Step Details

Pure Barre offers excellent services, and world-class facilities. You can cancel your membership if it fails to meet your expectations. If this is the case, it is essential to understand how to Cancel Pure Barre Membership

The following information will provide all you need to Cancel your Pure Barre membership and its cancellation policy.

Pure Barre Membership Cancellation

Pure Barre Cancellation Policy

Your membership can be cancelled at the place where it was purchased. To cancel a purchase made at a studio, you will need to return to the studio where it was purchased. To cancel a purchase made through the Pure Barre App or website, click on the “info” icon at the top of your screen.

To cancel a purchase made through a third-party marketplace, you will need to return to the marketplace. They will continue to charge your Payment Method for the subscription fee until your cancellation request is received and confirmed by email. Cancellation after the free trial period will take effect at the end.

Also Read : Pure Barre Membership Cost

Officially, they have enacted their late-cancellation policy!

This is the policy:

👉  To give those on the waitlist adequate notice that they have been added, cancellations must be made at least 4 hours before class.

👉  Cancellations for classes that start between 5 and 8 AM must be made by 9 PM the night before.

👉  Late cancellations and no-shows after the cut-off time will result in (a) loss of class (for clients with individual classes packages) or (b) $10 to your account (for clients with monthly memberships).

👉  Enforcement Policy: Pure Barre Huntington has created this policy to make it easier for clients to attend classes during peak hours. We will offer each client three free cancellations for the remainder of 2014. You can call us within 24 hours to cancel or add the class to your account. To receive a refund or credit for a class, you will need to call.

👉  Waitlist Policy: If you are on the waitlist, it is assumed that you want to attend the class. If you do not wish to participate in the class, please remove yourself from the waiting list at least 4 hours before the class start. Clients who are automatically added to the class less than 4 hours before class starts will be subject to the late cancellation policy and no-show policy.

👉  Remember to drop out of class as soon as you can.

How to Cancel Pure Barre on their official Website

By completing the online form, you can cancel your Pure Barre Membership. These are the steps to follow:

  1. Visit Pure Barre’s Website
  2. Navigate to their contact page
  3. Click on the Please submit your information link
  4. Please enter your email address, subject, and contact name
  5. Select Cancel in the field Classes
  6. Leave a brief description of your request

Wait for Pure Barre’s response and then discuss the next steps in terminating your subscription.

How to Cancel Pure Barre Membership by Email

Pure Barre customer service can be reached by email to cancel your subscription. You will need to follow these steps:

  1. Send your message
  2. All relevant information about your account should be included
  3. Explain why you are reaching out to them
  4. Make it clear that you want to cancel your membership
  5. Send the email to ondemand@purebarre.com

Wait for Pure Barre to respond and then check the instructions for cancelling.